ARTICLES
(Articles open in a new window)


May 2005
New York Time article quoting J. Grant Caplan

May 2005
Business Travel Executive article "New Rules"


 

April 2005
Dave Hillman's article "New Choices in Corporate Cards"

July 2003
"Stripped Down" by J. Grant Caplan

July 2003
"Gap Analysis by J. Grant Caplan

July 2003
"Time To Address Dysfunctional Agency Agreements" by Mark Walton

February 2003
BTNOnline quotes Mark Walton in their article "Exclusions Prod Buyers To Reassess Air Deals".

September 2002
BTNOnline quotes Mark Walton in their article "Buyers Assess Hit".

January 2002
J. Grant Caplan's article in US Business Review entitled "Travel in 2002".
December 2001
"To Travel, Or Not" from the December issue of US Business Review.
October 2001
"Timely Gifts" by J. Grant Caplan.
October 2001
"Buyers Renegotiate As Travel Agencies Seek To Adjust" by Mark Walton.
September 2001
J. Grant Caplan's article in US Business Review entitled "Meeting of Minds".
August 2001
US Business Review article "Mandates From The Corner Office"

PRESENTATIONS
Most presentations are in PowerPoint format.

ACTE Executive Forum 2005 - Win-Win Negotiations
Bay Area Business Travel Association - Procurement and Travel Management Company Financial Modeling
NBTA 2003 - Lions, Tigers, and Fares - Taming the Fares Beast
RMBTA - New Frontiers in Expense Management
NBTA Annual Conference - Don’t Get Left Out: Airline Negotiations, A Strategic Approach (under $10M USD)
The Benefits of Networking
Managing Air Spend in Turbulent Times